Most applicants don’t know that businesses are looking to fill positions with individuals who are leaders—people who aren’t afraid to take charge, organize, and grow with the company.
The Bureau of Labor Statistics projects that administrative assistant positions will grow at a slower-than-average rate of just 3 percent between the years 2014 and 2024. For a position whose prospects could stagnate over time, it’s more important than ever for applicants to set themselves apart, both in person and on their resumes. By including leadership skills and experience on your applications, you’ll indicate to employers that you’re someone who will exceed expectations and help their business thrive. Here are a few ways to demonstrate leadership on your resume and in your role.
The easiest way to demonstrate leadership as an administrative assistant is by showing initiative. For instance, if an old filing system isn’t the most productive method, don’t continue using it—take the initiative to create and implement your own improved version. Proposing solutions to your manager for problems they may not even be aware of is a great way to showcase your creative thinking, project management skills, and assertiveness; even if they don’t approve a project, they’ll remember the unprompted initiative you took when new problems arise.
Another example: if you’re put in charge of scheduling a meeting, take the initiative to see the smaller details through—finding space, ordering food, ensuring that all technology is working, etc. Think about how you can go above and beyond your standard duties to let employers know that you’re thoughtful and don’t always need to be told what to do; after all, the mark of a leader is leading!
Good leaders are effective communicators. Since many of the tasks of administrative assistants involve working closely with other employees, having strong communication skills ensures that all interactions and transactions are clear. This includes having proper email etiquette—written communication is even more common than verbal for administrative assistants. Listen attentively, but don’t be afraid to ask clarification questions if something isn’t obvious; the last thing you want is to inadvertently cause trouble for your manager, team, or company. Effective communication across all methods can also help build an effective rapport between you and your supervisor, expediting tasks in the future.
The best leaders don’t boss people around—they adapt to different people’s different personalities and working styles. As an administrative assistant, you’ll be interacting with a multitude of people on different teams, in different departments, and often at other companies, each with their own quirks. Good leaders are adaptable, and they’ll be able to recognize personality differences and work with them rather than against them, making sure everyone’s needs are met. Good communication skills (including being a good listener) are key to adaptability.
How to include leadership on your resume
When composing your administrative assistant application, you may not know how to convey leadership skills and experience, especially if you haven’t previously held a leadership position. As a workaround, think about times when you showed initiative, facilitated communication, or demonstrated adaptability, perhaps on previous projects or as part of other groups. What steps did you take to help a project come to fruition successfully? How did you mediate communication between two groups, or change tactics when it was clear one wasn’t working? Even in the absence of formal leadership positions, there are so many ways to show you’ve got what it takes to thrive as an administrative assistant.
Leadership is a multi-faceted skill comprised of a wide array of valuable personal qualities; putting them on your resume tells potential employers that you’ll be an asset to their company, and they’ll also help you advance into positions with more responsibility in the future.
Source: By CareerBuilder